Policies & Restrictions
Prior to booking, all policies and procedure information MUST be reviewed. When you book, you will be asked if you agree to our terms and conditions and cancellation policy. When you book an appointment, you are agreeing to all the policies, so please make sure you read them in their entirety.
Yearly touch-up/Refresh appointments must be booked with the artist who did the original work.
If you wish to have another artist do a touch-up, you will book at their new client pricing.
If you have any previous permanent cosmetics, you must contact the shop or your artist directly prior to booking, YOU WILL BE CONSIDERED A NEW CLIENT NOT A TOUCH UP/REFRESH CLIENT and not all work can be covered or tattooed over. If you come in with previous work that was not approved and it cannot be touched up or fixed, your booking fee will NOT be returned.
Please keep in mind these are tattoos. Tattooing the skin very frequently will result in poor results, so when booking touch-ups, please wait until you are in dire need. Spacing your appointments out as much as possible will lead to better results.
BOOKING FEES or sometimes referred to as a "deposit", are only valid on the date and time and the service that it is booked.
ALL BOOKING FEES ARE NON-REFUNDABLE
ALL SERVICES RENDERED ARE NON-REFUNDABLE
Canceling & Rescheduling
ALL RESCHEDULING MUST BE DONE THROUGH YOUR ARTIST.
PLEASE, IF THERE IS NO ANSWER, LEAVE A VOICEMAIL AND/OR SEND A TEXT.
If you are more than 15 minutes late for your appointment, your booking fee will be forfeited, if you did not have a booking fee you may be subject to a no-show fee*, and you will be asked to re-book. Please keep traffic/construction/weather in mind when traveling. We book clients back-to-back, and we have this policy to ensure the rest of our clients run on time.
If you do not show up to your appointment or you reschedule without contacting us at least 48 hours in advance of your appointment, your booking fee is forfeited you may be subject to a no-show fee*, and you will incur a rescheduling fee of an additional $50 that does not go toward your service when you reschedule. No call no shows are subject to paying for the entire service in advance to reschedule or refusal of service. Booking fees are non-refundable.
If you reschedule any appointment with us more than one time you will incur a rescheduling fee of an additional $50 that does not go toward your service when you reschedule
If your 6-12 week touch-up appointment is included with the cost of your initial appointment, it must be scheduled within 6-12 weeks & will be booked at the time of your initial session.
If you cancel/reschedule your appointment and it falls outside of the allotted time frame, you will be required to book online as an "additional touch-up" with an additional cost, varying in cost depending on the artist. With limited appointment availability, this helps protect the time of each artist.
*Fine Line Tattoos- If you do not show up to your appointment or cancel in less than 48 hours you are subject to have the card on file charged the shop minimum which is set by your artist and displayed to you at the time of booking.
*Teeth Whitening - If you do not show up to your appointment or cancel in less than 48 hours you are subject to have the card on file charged for the cost of the service.
If consistent rescheduling occurs, you may be asked to pre-pay the full cost of the appointment.
WE ARE UNABLE TO TATTOO UNDER THE FOLLOWING CONDITIONS:
Pregnant/Breastfeeding (ideally we would like you to wait a few months after breastfeeding for the best results but it isn't required to wait after stopping)
Under the age of 18
Chemotherapy (Must be after 1yr of receiving treatment)
Accutane users past or present (call for more info)
Sunburnt or Tanned Skin
Certain Skincare with AHA Acids or Retinols. Please view our preparation page for more info.
Using any medical-grade skincare lines or dermatologist prescribed medications
Certain skin types which include extremely oily skin (microblading only)
If you have any skin disorders in the area to be tattooed (eczema, acne rash, etc.)
Any scarring or hyperpigmentation issues
Are on and have been on antibiotics within the past month.
If you have ANY MEDICAL CONDITIONS OR ARE ON ANY MEDICATIONS (any autoimmune diseases, thyroid, diabetes, etc.) please inform your artist PRIOR to booking. You may not be a candidate for Microblading, or a doctor's note may be required.
If you fail to inform us of any medical conditions or any medications and we are unable to tattoo you, your booking fee will be forfeited.
To ensure all clients are treated fairly and no bias occurs within our studio,
NO EXCEPTIONS will be made!
Please make sure if you have any questions or concerns regarding policies you contact us prior to booking. If you call and don't receive an answer, leave us a voicemail, and we will return your call as soon as possible.